[ home ] [ site / arch ] [ pony / oat / anon ] [ rp / art ]

/site/ - Site Issues

The board for discussing site related issues, questions, concerns, and suggestions.
Name
Email
Subject
Comment
File
Flags
Password (For file deletion.)

Site maintenance in progress! Posts made now may be lost.

Ponychan-MLPchan Merger >>>/site/15219

File: 1376321131545.png (8.47 KB, 425x200, Error.png)

☿[King of the Divan]!TImeRCURYA 10194

So, I keep getting this error everytime I post.
It's fine as soon as I F5. It continues to load new posts after that, but if I actually post something, it always does this?
How to fix?

Tom' the /♥/ bringer ## Mod 10195

File: 1376324905265.png (328.27 KB, 615x627)

It's doing what? I don't see an error message

10196

Hes talking about the retrying thing, we always need to reload the page when its not properly reloading by itself like it should be.

☿[King of the Divan]!TImeRCURYA 10197

>>10196
Yes. THis.

10198

>>10197
It happens to everyone, not just a select few.

Please fix this if possible.

10199

File: 1376342123718.png (219.15 KB, 516x559, 176.png)

..that means the site is having server or cloudflare issues

☿[King of the Divan]!TImeRCURYA 10200

File: 1376342709721.jpg (100.15 KB, 778x1027, rarity_and_spike_i__m_yours_by…)

>>10199
And How do we fix that?

Macil!/5s/Techmk 10201

I can't reproduce this issue and haven't heard of it elsewhere. What browser are you using? What browser add-ons?

Tom' the /♥/ bringer 10202

File: 1376361284041.png (75.32 KB, 240x266, seriously..png)

>>10197
>>10198
Sorry, it has honestly never happened to me either, I couldn't guess.

☿[King of the Divan]!TImeRCURYA 10203

File: 1376363697115.gif (1.97 MB, 260x260, tKko3Jr.gif)

>>10201
Chrome. No add ons.
Happens largely in a cyclic thread and less on places like /oat/ on threads with maybe 15 posts.

Anonymous 10300

I don't know if this is still active in the bug list, but here's what I know about this issue:
1) Browser-independent (I've had it occur in IE 10 and Firefox 24, 25).
2) More likely to occur in long threads than short threads (makes sense that a /rp/ regular would encounter it, but I've had it happen in generals of over 300 posts).
3) More likely to occur if the page hasn't been refreshed in a long time (e.g. wake computer up from sleep mode, browser still open, refresh, 200 new posts).
4) More likely to occur on slow connections (no new ponies in the boonies).

Also, I haven't had this issue while posting (I rarely post in long threads), but occasionally on retrieval.

I'm guessing that the Ajax request times out after a certain interval (the joys of HTTP) even though the data isn't completely transmitted and the retry request only fires a certain number of times (once, if at all) even though the box doesn't update when it stops trying. Like King said, F5 updates the page just fine, so I wrote it off as a novelty.

If the posting request makes a call to the update function after inserting the new post, the issues might be correlated.

Macil!/5s/Techmk 10303

>>10300
This makes me think it's usually the connection timing out.

Normally when the auto-updater updates on a thread with no changes, it gets a short "http 304 not modified" message. When the thread gets new posts (including your own), the full thread html has to be downloaded. For large threads, it's larger and has a higher chance of timing out than others.

Requests launched when you manually refresh a page with F5 probably have a higher time-out value than AJAX requests, which would explain why refreshing would be more likely to fix it than hitting the update button again.

I have a few ideas on how to address this issue that I'll work on when I can.

————

I do notice sometimes after my browser (Firefox) has lost and re-gained an internet connection, I have to click on the "Update" button for it to actually work. I'm not really clear what's going on here, but I'm pretty sure it's something browser-side that stops AJAX from working on a page after so many failed requests until you interact with the page again in a certain way. This might explain some of your #3 issues specifically.


Delete Post [ ]
[ home ] [ site / arch ] [ pony / oat / anon ] [ rp / art ]